All Creatures Animal Hospital is looking for an up-beat, driven, and detail focused service representative. A customer service representative, or CSR, plays a vital role as the first voice and face a client experiences. CSR tasks vary by day, but include answering phone calls, scheduling appointments, greeting clients, maintaining hospital required paperwork and reviewing invoices or discharge instructions. To be successful in this role, clear communication and organizational skills are key! We strongly value self-driven, independent thinkers that are hungry for knowledge and growth.

We are primarily a small animal practice with a sprinkle of cows, goats, sheep, horses and chickens…oh my! Located in the heart of Wauchula, Florida, All Creatures Animal Hospital strives to focus on the individual pet’s changing needs, bringing completely tailored medicine for the health and happiness of both pet and pet parent.

Full time + benefits may be available.

Main Responsibilities

• Manage incoming calls, emails, text messages and other client communication
• Identify and assess clients’ needs to achieve satisfaction
• Build sustainable relationships and trust with clients through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Problem-solving within a timely manner while providing appropriate solutions
• Effective documentation of client interactions, accounts and medical records
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Skills

• Upbeat, friendly, and professional attitude
• Strong phone and in person communication skills with active listening
• Computer skills: Familiarization with AVImark is a plus, Microsoft applications (Word, Excel, Outlook, and Teams)
• Ability to adapt and respond to different types of characters and situations
• Ability to multi-task, prioritize, and manage time effectively
• High school diploma

Job Type: Full-time

Salary based on experience

Benefits:

• Disability insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay

How To Apply:

• Please send your resume and a cover letter to leadership@altvatervet.com. Your resume will tell us your work experience. Use the cover letter to tell us who you are, why you want to be a part of our team, and what you bring to the table! The cover letter is your opportunity to stick out of the crowd, so don’t waste it!

Education:

• High school or equivalent (Preferred)

Additional Language:

• Spanish (Preferred)

All Creatures Animal Hospital is looking to add a friendly and compassionate Veterinary Assistant to our team! As a Veterinary Assistant, you’ll play an important role in bringing comfort to our furry friends and their pet parents.

We are primarily a small animal practice with a sprinkle of cows, goats, sheep, horses and chickens oh my! Located in the heart of Wauchula, Florida, All Creatures Animal Hospital strives to focus on the individual pet’s changing needs, bringing completely tailored medicine for the health and happiness of both pet and pet parent.

This is a full time position with rotating Saturday and Sunday shifts required.

Benefits include competitive pay, incentive bonus plans, health insurance, retirement plan and employee discounts.

Main Responsibilities

• Presenting a happy, welcoming face to team members and clients
• Overall facility cleanliness and presentation
• Animal handling during examinations and treatments
• Administration of medications
• Observation of animal behavior or health conditions
• Assistance in cases of emergencies
• Administrative duties such as scheduling appointments or calling patients in the examination room
• Keeping accurate records and logs
• Teamwork collaboration and client education

Skills

• Compassion and empathy with teammates, patients, and clients
• Experience in a veterinary clinic or customer service is a plus, but not required
• Communication skills
• Patient and caring personality
• Ability to follow instructions properly and make informed decisions
• Comfortable being around animals (cats, dogs, birds, cattle, etc.)
• Ability to meet the physical demands of the job (e.g. lift up to 40 lbs)
• Availability to work in emergencies and urgent cases
• High school diploma

Job Types: Full-time, Part-time

Salary: From $13.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Retirement plan

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay

Application Question(s):

• Send 3 professional references to doctors@altvatervet.com. Professional references are persons who can vouch for your qualifications for a job based on their insight into your work ethic, skills, strengths, and achievements.

Education:

• High school or equivalent (Preferred)

Language:

• Bilingual (English and Spanish – Preferred)

Work Location: In person

How To Apply:

• Please send your resume and a cover letter to leadership@altvatervet.com. Your resume will tell us your work experience. Use the cover letter to tell us who you are, why you want to be a part of our team, and what you bring to the table! The cover letter is your opportunity to stick out of the crowd, so don’t waste it!

Our team at All Creatures Animal Hospital is passionate about our culture of trust and accountability. We value input and strive to lead our industry away from the top-down 20th century business model. We are a compassionate, client and team-centered practice that strives to build relationships. Our vision is to increase efficiency by leveraging technology, including digital controlled drug logs, automated client reminders, and teletriage services.

We are looking for an associate veterinarian to add to our growing team. We are located in Wauchula, FL and offer a unique opportunity for practitioners interested in mixed animal or small animal medicine. Currently, we are >90% companion animal but we will see a number of different species based on our availability and facilities. We have three exam rooms, a dedicated surgery room, treatment room, pharmacy/laboratory with Abaxis equipment (CBC, two chemistry analyzers, coag, i-STAT, and Imagyst). We have an ultrasound unit primarily used for basic scans. Our current radiology set-up is a MinXray digital system that we are looking to upgrade in the next 12 months, (can be considered for ambulatory medicine). We are a paper light practice with AVImark as our practice management software. Digital dental radiography and an upgraded ultrasound is on the horizon. We currently have 10 support staff including one CVT.

Our doctors are scheduled between 8 AM and 4 PM weekdays with a two hour break to catch up from the morning and block-off in afternoon to discharge patients before 5. Saturday, we close early at 4 PM with a shorter lunch period. We are currently closed on Sundays and do not see after hours emergencies (if desired or applying for mixed animal/ambulatory position, on-call can be discussed). The closest emergency clinic is approximately 45 minutes away. Our benefits are comparable to larger clinics and include PTO, health insurance, SIMPLE IRA plan, optional dental and vision coverage, membership dues, and a CE stipend.

Job Types: Full-time, Part-time

Competetive Salary based on schedule and experience

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• On call
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay

License/Certification:

• Florida veterinary license (Required)

How To Apply:

• Please send your resume and a cover letter to leadership@altvatervet.com. Your resume will tell us your work experience. Use the cover letter to tell us who you are, why you want to be a part of our team, and what you bring to the table! The cover letter is your opportunity to stick out of the crowd, so don’t waste it!